Rooster Terms and Conditions
Welcome to Rooster, available at rooster.bet. These Terms and Conditions govern your use of our website, our casino games, our sportsbook and all related services. By registering an account with Rooster Bet Casino, you confirm that you have read, understood and accepted these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our services. The English version of these terms prevails over any translation, including our Norsk, Italiano, Francais CA and Arabic localisations.
Who We Are
Our casino is owned and operated by Novatrix SRL, registration number 3-102-893958, registered at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica. We hold a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence No. ALSI-202508056-FI2, granted under the Computer Gaming Licensing Act 007 of 2005 through the Offshore Finance Authority of the State of Anjouan and supervised by Anjouan Licensing Services Inc. Our operating status is valid for the registered website rooster.bet. At Rooster, we note that our licence is not valid in Australia, Comoros, France, the Netherlands, Spain, the United Kingdom, the United States or in FATF-blacklisted or sanctioned jurisdictions.
Eligibility and Account Registration
We at Rooster Casino only allow access to players who are at least 18 years old or the legal age of majority in their country of residence, whichever is higher. You may hold only one account with us; if we detect multiple accounts, we reserve the right to terminate all of them and suspend any pending payouts. An overlap of IP addresses between two or more accounts allows us to confiscate funds and suspend access, and such decisions made by Rooster are final and not subject to appeal. Our platform is intended for personal use only and must not be used for commercial profit.
We do not accept registrations or deposits from residents of a long list of restricted countries, including Australia, Belgium, Brazil, France, Germany, the Netherlands, Russia, Spain, Switzerland, Ukraine, the United Kingdom and the United States, among others. If you are uncertain whether rooster casino is available in your country, please contact our support team before registering.
During registration, you must confirm that you are not using a VPN. Providing false information about your identity, age or location is a breach of these terms and may result in account closure.
Deposits and Withdrawals
At RoosterBetCasino, the minimum deposit is EUR 20 or the equivalent across all supported methods, including Visa, Mastercard, Apple Pay, Google Pay, bank transfer, Paysafecard, Neosurf, Postepay, MiFinity and selected cryptocurrencies. All deposits are processed instantly and free of charge, and we do not accept third-party payments under any circumstances. A deposit equivalent to EUR 20 is required before you may request a withdrawal, even where a crypto method would otherwise allow a smaller deposit.
The minimum withdrawal amount is EUR 20 or USD 20, with equivalents in other supported currencies. Withdrawal processing times vary by method: Visa and Mastercard take 1 to 3 banking days, while Apple Pay, Google Pay, Paysafecard, Neosurf, Postepay, MiFinity and all cryptocurrencies are processed instantly. Bank transfers take 3 to 5 banking days and require a minimum of USD 500.
We apply a weekly withdrawal limit of EUR 5,000 and a monthly limit of EUR 20,000, with equivalents in other currencies, reset according to the schedule set out in our Bonus Policy. We may make exceptions for our most active players. Where the total amount wagered since your last deposit is below three times that deposit, we reserve the right to charge processing fees on your withdrawal.
Verification and Account Security
Our Rooster Casino identity verification process may be required before any payout is released, and we may hold refunds or withdrawals until this process is complete. We may request documents such as passport details, identity cards, proof of residence and source-of-funds statements. Where documents are not presented in Latin or Cyrillic script, we may require video verification showing you presenting the documents in person.
If we cannot reach you by e-mail or phone within two weeks of your withdrawal request, we may lock your account for failing to complete KYC. Winnings from bonus or real-money play may be forfeited if complete KYC information is not provided within 40 days of our request. We reserve the right to close your account and confiscate funds where you refuse to provide documents or where discrepancies arise between your documents and your account data.
We charge a monthly administrative fee of at least EUR 25 on accounts that remain dormant for 12 consecutive months, provided the balance remains positive.
Bonuses and Promotions
Our Rooster welcome package offers up to EUR 5,000 plus 300 free spins across four deposits, each requiring a minimum deposit of EUR 20 or USD 30, with 40x wagering requirements. We at Rooster also run regular promotions, including Tuesday and Friday reload bonuses, a Lucky Spin feature, a Lucky Box, a Bonus Shop and a referral programme. Full terms for every rooster casino bonus, including game restrictions, expiry periods and maximum bet limits while wagering, are set out in our separate Bonus Policy, which forms part of these Terms and Conditions.
All bonuses are unavailable to players from Israel, Spain, Sweden, the United Kingdom and the United States. No-deposit bonuses and free spins are additionally excluded for players from a number of other jurisdictions listed in our Bonus Policy. We reserve the right to cancel any bonus and associated winnings where our bonus terms are breached, including through excessive bet sizes or withdrawal requests made before wagering requirements are met.
Games and Fair Play
Rooster offers an extensive library of slots, table games, live dealer titles, jackpot games and a House Specials collection of in-house titles such as Baccarat, Crash, Mines and Plinko. Our live casino features studios including Pragmatic Play Live, Creedroomz, ICONIC21 and others, offering live baccarat, live blackjack, live roulette and game shows. We also operate a sportsbook featuring e-sports and predictions markets.
All games provided through Rooster are supplied by licensed, independent studios, and outcomes are determined by certified random number generators or genuine live dealers. We do not guarantee any particular outcome, and all gameplay is undertaken at your own risk.
Responsible Gambling
We are committed to promoting responsible gambling and provide tools to help you manage your play, including deposit limits and self-exclusion options available through our support team. If you feel that your gambling may be becoming a problem, we encourage you to contact us or seek independent support services.
Customer Support
Our support team is available 24/7 through live chat, staffed entirely by human agents, with no automated bots involved. You may also reach us by e-mail at [email protected], or consult our FAQ section for answers to common questions, including queries about rooster casino withdrawal time and account verification.
Changes to These Terms
We may amend these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements or operational practices. Continued use of Rooster after any such changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any updates.
Limitation of Liability
To the fullest extent permitted by law, we at Rooster exclude liability for any indirect, incidental or consequential losses arising from your use of our website or services. Our liability for any direct loss is limited to the amount held in your account balance at the time the issue arose.
Governing Law
These terms are governed by the laws applicable to our licence issued by the Offshore Finance Authority of the State of Anjouan. Any disputes arising from your use of Rooster shall be handled in accordance with the dispute resolution procedures set out in our licensing framework.